HOUSE RULES

Please READ VERY CAREFULLY AND FOLLOW the house rules and policies to avoid the extra fine and penalty.

1. After you open the door, please try to lock the door from inside, and unlock the door from outside using the code. Please try a few times to make sure you are comfortable with the process, because after 9:00pm, we won't be able to assist you and give you advice on how to open or lock the door.

2. There is one dedicated parking space for each unit. If you see the spot belonging to you has been taken by another vehicle, please inform us immediately. If you need to park at another spot temporarily, please inform us ahead of time to avoid the vehicle being towed. Please DO NOT park your vehicle next to the trash area by the end of the parking garage, or at the handicap space, we will tow away any vehicle parked there. Our cleaning company and maintenance crew need access to these spaces.

3. We try our best to provide you with the best service. There are complimentary slippers, toothpaste, toothbrush, and a comb which you can take with you. In addition to that, you are free to use anything in the room, such as books, tv, coffee machine, mugs and cups, hair dryer, etc. However, please don't take this stuff with you, ONLY the complimentary items we mentioned above. Thank you so much for your understanding.

4. Please DO NOT put towels on the floor, especially in the shower. The towels can block the drain and flood the bathroom if a plumbing emergency should occur.

5. If you are here for a longer stay and have extra trash to be taken out, please proceed to the trash area by the end of the parking garage. Please ONLY dump regular trash into the black bins, and ONLY dump recycled trash into the blue bins.

6. Please be considerate with the neighbors to ensure QUIET and PEACEFUL time experience for everyone. No loud music or noise is allowed after 10:00pm. The City of Ft. Lauderdale also has a noise ordinance in place for quiet hours.

7. The regular check-out time is 11:00am. If you need late check-out, please contact us, each hour after 11:00am will be $20. Late check-out is based on availability.

8. No parties, get-togethers, or loud music in any of the rooms or on the property. Any evidence or reports of a party or loud music in the room you rented or on the property caused by our guest or visitors will result in us asking you to leave and you will not be refunded for the remainder of your stay. The City of Ft. Lauderdale has a noise ordinance in place all day and quiet hours from 10pm-7am every day. All our guests staying on the property must abide by this.

NOTE: Any guest that hears any loud music or a party in any of the rooms is encouraged to call the police and report them to the proper authorities so they can stop the disturbance. Please do not wait and mess up your night by not reporting. You may choose to remain anonymous.

Please feel free to drop us a message at any time, we'd love to help. Most importantly, make yourselves at home and have a blast!

Please read the Smoking and Pet Policy and Cancellation Policy as well.

SMOKING & PET POLICY

Please READ VERY CAREFULLY AND FOLLOW the house rules and policies to avoid the extra fine and penalty.

Smoking Policy: Smoking inside the room is strictly prohibited! If smoking evidence is found, we will charge an extra $300 cleaning fee, to hire professional cleaners to get rid of the smell. This could result in negative reviews by our future guests and for you as well. So, no smoking is allowed inside the room, thanks for your understanding!

Pet Policy: No pets are allowed. We will charge a $150 penalty fee per night for violating this rule. We will also cancel your reservation and ask that all guests leave the property immediately after the discovery of a pet on the property.

CANCELLATION POLICY

Before you book, make sure you're comfortable with this cancellation policy.

Please cancel 48 hours before your check-in time to receive a full refund on your booking.

After check-in, we do not refund the first night or service fees.

PLEASE NOTE:

Guest(s) that hear any noise or loud music coming from any of our rooms, that is disturbing the peace, please call the police immediately by dialing 911. You may remain anonymous if you desire. Don't mess up your night by not reporting it to the authorities. The City of Ft. Lauderdale has a noise ordinance in place and quiet hours from 10am-7am every day and all our guests staying in the building must abide by it. Thank you.

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